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iMAP: Now Featuring New Online Food Delivery Platform Section

DOH’s iMAP website More and more people are utilizing online food delivery services, allowing them to enjoy gourmet food with peace of mind without leaving home during the outbreak. In catering to the people’s needs, Taipei City Department of Health (DOH) has become the first municipality to launch the Online Food Delivery Platform Section on the popular Food & Drug Inspection Map Taipei official website (https://imap.health.gov.tw/) on March 23, proactively disclosing the result of environmental inspections carried out at restaurants that are in partnership with 6 major food delivery service providers in the country to provide consumers with fast, hygienic, and safe food delivery options.

DOH Commissioner Huang Shier-Chieg explained that “safe eating out” and information transparency are DOH’s 2 major objectives in materializing the city government’s white book on the “10 Food Safety” policy. The DOH has proactively sought out new restaurants and it has become the first health authority in the country to regulate food delivery service providers through the Taipei City Self-Governing Regulations for Food Safety. The food business registration numbers of food delivery service providers and restaurants are disclosed on the web page and the smartphone app, allowing the DOH to effectively monitor their health conditions.

Moreover, priority inspections will be carried out in restaurants with more patrons; so far, the food health conditions of 693 restaurants that are in partnership with food delivery service providers have been inspected to protect consumer food safety. In a bid to achieve food safety information transparency, the inspection results are disclosed on the Online Food Delivery Platform Section of the Food & Drug Inspection Map Taipei to provide consumers with added protection when ordering food.

The DOH elaborated that since the Food & Drug Inspection Map Taipei was launched in August 2016, the number of visitors has exceeded 1.3 million, and now the Online Food Delivery Platform Section is also available, showing the health inspection results of restaurants and 6 major food delivery service providers in Taipei including Uber Eats, Foodpanda, Foodomo, Yowoo, Deliveroo, and Shopee Food Delivery. This year, at least 10 Online Food Delivery Service Provider Employee Food Health and Safety Lectures will be organized. In response to the outbreak, online lectures will be launched in April, reminding the service providers to pay attention to the 5 major points of food delivery including “deliver food within one hour,” “separate cold food from hot food,” “maintain a constant temperature during delivery,” “clean the delivery bag regularly,” and “food business registration number is required.” In light of the current outbreak conditions, they are reminded to reinforce the cleaning and disinfection of their delivery bags as well as improve the health-related legal knowhow of the delivery personnel and restaurants to protect consumer food safety.

The DOH will be hosting the Food Safety Week activities in March. On March 30, 6 new policies will be augmented for the 2020 Taipei City Self-Governing Regulations for Food Safety. For more food safety-related information, please contact the 1999 Taipei Citizen Hotline (for callers outside of Taipei, please dial 02-27208889) extension 7088 or refer to the DOH’s website (https://health.gov.taipei/).