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Satisfaction with Taipei City’s Governance Soars to 65% after the First Year of Chiang Wan-an’s Term

    According to a poll on governance satisfaction conducted by the Taipei City Government’s Research, Development and Evaluation Commission (RDEC) after Mayor Chiang Wan-an’s first year in office, satisfaction with the mayor jumped to 65%, compared to 39% when he first took office in January 2023. This increase suggests that people in Taipei City are responding positively to the work of the Taipei  City Government over the past year.

    The poll indicates that people can see the results of the city government’s governance as it has proceeded smoothly since last January. Satisfaction rates in terms of governance have steadily risen from 39% when Mayor Chiang was inaugurated to 65% after his first year in office, an increase of 26 percentage points. This highlights the effect of various policies the city government team has enacted.

    In comparison to poll results from the first half of 2023, this current poll shows that the Taipei City Government has seen substantial progress in multiple areas of its governance. The satisfaction level for aspects such as public safety, healthcare, environmental protection, public security and firefighting services, the promotion of sports and social welfare have remained between 71 to 84%. Satisfaction with events  for tourism and culture, as well as education, was between 66 and 68%.

Notably, satisfaction with transportation rose to 55% in a period of six months, an increase of 5 percentage points. Likewise, satisfaction with economic development saw a clear increase and reached 53%, up by 6 percentage points compared to the previous poll.

    Most respondents affirmed the Taipei City Government’s administrative effectiveness and the quality of life in Taipei City, with 71% of residents expressing satisfaction with the administrative efficiency of the city government. Additionally, 82% of residents were satisfied with the quality of life in the city.

    Concerning the city’s youth population, respondents believed that youth in Taipei primarily face the following issues (note: respondents were allowed to select more than one) in living and working in Taipei: housing (62%), mental stress (41%), careers and entrepreneurship (33%), insufficient professional skills (25%), lack of opportunities for international exchanges (19%), career exploration and development  (14%). Furthermore, 77% of respondents approved of the Taipei City Government’s establishment of a Youth Bureau to aid the youth population’s development.

Mayor Chiang Wan-an thanked residents of Taipei City for trusting the city government’s team and stated that this was only the beginning, as changes are starting to happen. The city government will continue to do its best for residents by focusing on their needs to create a Taipei City that is even more prosperous and pleasant to live in.

Opinion poll methodology

    The RDEC conducted this poll focused on Taipei City Government municipal issues using landline phone numbers  in the evening between December 18 and 22. It interviewed 1,078 individuals aged 20 or above, with 1,730 refusals (including respondents who hung up directly after hearing the opening remarks for the poll). The poll has a confidence level of 95%, with a sampling error that was within plus or minus 2.98 percentage points. The poll was primarily conducted using landline phone numbers in Taipei City, with a random selection of the last two digits of phone numbers for a sample survey. Gender, age, level of education, and household registration were used as weighting variables to weight the sample.