Retention Schedule for Personal Data and Case Information Regarding the Petitions & Dispatches Taipei City Government Received
To protect individual rights and interests stated in the Personal Data Protection Act and establish a reasonable scope for the use of personal data and case information, the Taipei City Government has determined a retention schedule for petitions & dispatches received and handled. The details were announced on June 26, 2023, as follows: 1. Personal data: Personal data shall be retained and can be used for up to 5 years from the date a case is closed. Once a case reaches 5 years, personal data shall be automatically deleted by the system while case information is retained. 2. Case information: Case information shall be retained and can be used for up to 10 years from the date a case is closed. Once a case reaches 10 years, case information shall be automatically deleted by the system and not be accessible by any means. 3. Due to the time needed for developing necessary system functionality, a one-year grace period is set for the implementation of the automatic data deletion. The automatic deletion will be in effect on July 1, 2024, after the system upgrade is completed.
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