This division is responsible for the following:

•Managing mechanics, janitors, and drivers

•Administering government movable property and accommodations

•Managing cash payments and receipts

•Maintaining workplace cleanliness

•Provide consulting services on the deliberation and application of the laws and regulations.

Contact Us

Sub-Division of General Affairs

Tel: 886-2-27256068

Sub-Division of Management

Tel: 886-2-27256055

Sub-Division of Comprehensive Affairs

Tel: 886-2-27256059

Fax: 886-2-27598997

This division is responsible for receiving, dispatching, transferring, registering and managing the official documents of the Taipei City Government. It is also responsible for document-processing, such as:

•Receiving and dispatching official documents

•Explaining and answering questions concerning government regulations

•Modernizing processes for handling official document management files

•Disposing of obsolete documents

•Assisting other divisions in the establishment of file management systems

Contact Information:

Tel: 886-2-27256099 Fax: 886-2-27230323

This division is responsible for protocol and international affairs such as:

•Setting up receptions and scheduling visits for foreign guests and delegates

•Helping delegates get better acquainted with international and public relations of the city and the country

•Liaising with global industry and business leaders while increasing intercity exchanges to promote the city and the country

•Participating in international activities and organizations to heighten Taipei’s international profile and making meaningful contributions in the international community

•Assisting foreign institutions and embassies in Taipei by inviting them to participate in local festivals and activities; visiting the sites of Taipei’s city-sponsored development projects and raising awareness of Taipei's sister-city activities

•Promoting political, economic, cultural and social interactions and exchanges between Taipei and its sister cities

•Formulating sisterhood or partnership agreements with friendly cities

Contact Information:

Tel:886-2-27208889

886-2-27208889, 1999 Citizen Hotline Ext. 6107-6115, 1020-1021

Fax: 886-2-27598992

This division is responsible for:

•Special assignments of the Secretariat of the Taipei City Government

•Compiling meeting minutes and conference scheduling

•Facilitating communication between the Taipei City Council and Taipei City Government

•Overall planning for supervision and evaluation policy

•Drafting mayoral correspondence

•Editing the Mayor's administrative reports for the City Council

•Compiling responses for the Mayor to the City Council’s inquiries

•Holding weekly Taipei City Executive Meetings and formulating administrative plans, budgets, regulations and laws

•Organizing conferences for the Chief Secretaries

•Handling citizens' complaints and addressing their grievances

•Collecting statistics and information for city councilors

•Collecting information and public opinion surveys for the city’s reference

•Publishing the Taipei Yearbook

Contact Information:

Tel: 886-2-27208889

886-2-27208889, 1999 Citizen Hotline Ext: 6121, 6127, 6131

Fax: 886-2-27208666

Communication is conducted in person or via telephone, letter, fax and e-mail.

Referrals are handled in a clear and decisive manner to ensure an appropriate and effective reply. Results are recorded and reported to confirm whether or not a problem was solved and an acceptable solution was reached.

To contact the Division:

The Information and Assistance Division is located on the North Wing on the 1st floor of Taipei City Hall. All services provided by the Division are free of charge, except for photocopy services.

Residents can make suggestions or submit their comments or suggestions by e-mail, telephone or post. 

Inquiry and advisory contact information:

Tel: 886-2-27208889, 1999 Citizen Hotline Ext: 6157-6159,6162,1000,1001,1010,1011,2144

•Writing and submitting press releases

•Organizing press conferences

•Publishing the Mayor’s public schedules

•Arranging interviews for the Mayor

•Compiling and conveying public opinions

Contact Information:

Email: citynews@gov.taipei

Tel: 886-2-27208889, 1999 Citizen Hotline Ex:6028

Organization and Duties:

Administration Division

•Receiving and dispatching official correspondences, processing electronic documents, and overseeing the use of official seals

•Purchasing and accountancy

•Document timing/flow control

•Research and development

•File/document management

•Environment and landscape mantenance

General Affairs Division

•Environment and facade maintenance of City Hall

•Rental management of Citizen’s Square and lobby

•Supervising the operation of cafeterias

•Management and maintenance of official assets

•Maintenance of the telephone exchange system

•Public announcement management

Mechanical and Electronic Operation Group

•Monitoring and maintenance of mechanical and electronic facilities

•Monitoring and maintenance of utilities, elevators, air conditioning and piping systems

•Maintenance of high-voltage UPS (uninterruptible power supply) for the air conditioning system

•Maintenance of broadcasting system and electronic bulletin

•Maintenance of fire safety facilities

Security

•Access control during office hours and non-office hours

•Supervising and managing of the Building Security Guards

•Arranging regular safety and security courses and training programs for all employees

•Formulating fire control plans for City Hall

•Parking management

Personnel Officer

This position is in charge of personnel management

Accounting Officer

•Budgeting

•Appropriation

•Budgetary control

• Evaluating budget execution effectiveness